Delivery & Returns Policy
DELIVERY
All Orders will be despatched within 1 – 3 working days.
UK DELIVERY - £4.50
All UK deliveries will be sent via Royal Mail and will require a signature on delivery. 1-2 days.
EU DELIVERY - £15
Royal Mail International Tracked and Signed will require a signature on delivery. 5-7 days
NB – If you are ordering outside the UK, Ireland, France Spain, Italy and Germany, additional duties and taxes will be charged at a cost to you.
INTERNATIONAL DELIVERY - £25
Royal Mail International Tracked and Signed for service which usually arrives with 10 days.
Australia, New Zealand, Philippines - £30.00
USA - £30.00
RETURNS
If for any reason you are unhappy with your purchase please:
- email jane@sillkandcottontrading.com with a brief explanation of the reason for your return.
- Return the item with 7 days in its original condition with the tags still attached. We stock only a few items per piece.
- Silk and Cotton reserve the right to refuse a return for returned clothing that is damaged, worn, washed or without the original tags.
- Return postage is at your own expense. Please use a tracked service and retain proof of posting to avoid any goods getting lost or stolen on their way back to us.
- Silk and Cotton Trading will only refund the return costs if the goods are faulty.
- All returns to be sent to:
SILK AND COTTON TRADING
Trevor House
The Street
Glynde
East Sussex
BN8 6SX
The Street
Glynde
East Sussex
BN8 6SX